U.S. District Judge Cecilia M. Altonaga (October 2007)
It used to be one of the slickest maneuvers in class action litigation.
A retailer had sold some malfunctioning, over-hyped or generally lousy
product to millions of people. The dissatisfied customers formed a class
and sued for damages. But the class action suit was settled by the class’s
attorney by negotiating a payment from the defendant corporation in
discounted coupons for purchase of more merchandise
from
the same company that had sold the bad stuff in the first place!
Unlike other kinds of lawsuits, the plaintiffs in a class action don’t
get to individually agree to a settlement deal; once it is approved
by a judge, it’s done. Not surprisingly, about 70% of the coupons in
these kinds of settlements are never used, making them a sweet deal
for the defendant companies. And here’s the best part, if you were the
class’s attorney who engineered one of the coupon pay-offs: your fee
was based on the total face value of all the coupons, whether they were
used or not. So let’s say a million people in a class action suit received a ten
buck coupon as settled damages for their purchase of a weight-loss pill
that didn’t work, and only 300,000 members of the class ever used the
coupon. That would be a $3,000,000 cost to the company (though it is
really much less, since the coupons simply require sales that would
not have taken place otherwise, and are usually used as partial payment
for more pricey items), and a ten dollar benefit to 30% of the class
(though a zero benefit to the rest). The attorney’s fee might be 35-40%
of the $10,000,000 “value” of the coupons
3.5 to 4 million dollars
for getting most of the clients $10 coupons they would never use, or
coupons that they would have to use to buy something from a company
they no longer trusted. In the immortal words of Michael Keaton in “Night Shift,” “Is this
a great country or what?” Eventually, media attention, criticism from legal commentators and
public scrutiny caused this approach to be discredited, and judges began
rejecting most coupon deals. The Class Action Fairness Act of 2005 also
discouraged the practice by providing for a reduction in attorney fees
when coupons rather than cash went to class members. Still, the judge
has to be ready to court the ire of all parties when a coupon settlement
is signed and sealed and just awaiting a judicial green light, and the
one in the black robe says, “No.” That’s what U.S. District Judge Cecilia M. Altonaga did, when she was
recently asked to approve a settlement deal in which almost three million
purchasers of the Sharper Image’s popular, state-of-the-art and essentially
non-functional Ionic Breeze purifier would be given Sharper Image coupons
worth $19 each. Declaring the arrangement a violation of the spirit
of the Class Action Fairness Act, she rejected it, and with it the $2
million fee the class’s attorneys were due to receive. The attorney
fees were not out of line with the Act’s guidelines, but Altonaga found
the coupon-only settlement to be neither “fair, adequate or reasonable.” What would be fair, adequate and reasonable? It’s called “cash.” The
Sharper Image says that if required to pay cash, it might be forced
into bankruptcy, meaning that the Ionic Breeze purchasers might get
nothing. But nothing is only marginally worse than a 19 dollar coupon
for merchandise at a store where virtually everything costs a lot more
than 19 dollars, even “air purifiers” that (according to Consumer Reports)
don’t purify the air. The one in question typically retailed for more
than $300 each. Sharper Image would be getting a generous deal by having
to reimburse purchasers less than 10% of this amount in cash. Its argument
now basically is that it can’t afford to do right by its customers,
so its customers should be nice and let it off the hook. This isn’t that great a country for badly run businesses.
Judge Altonaga is right: The Sharper Image needs to come up with a new
settlement offer that actually compensates the class. And the class’s
lawyers need to do more for their clients before they can collect that
$2,000,000 fee.
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© 2007 Jack Marshall & ProEthics,
Ltd |